Return& Exchange
We want you to love what you ordered! If you’re not entirely satisfied, we’re here to help.
Window: You have 30 days from the date of delivery to request a return or exchange.
Eligibility: Items must be unworn, unwashed, and in their original packaging with all tags attached.
Exclusions: * Final Sale/"Specials" items are not eligible for return or exchange.
Swimwear cannot be returned for hygiene reasons unless it is defective or the wrong item was sent (photo proof required).
Email Us: Send your request to
Approval: Once approved, we will provide the return address and instructions.
Ship It: Include the product list with the Product ID. A tracking number is mandatory for us to process your refund or exchange. Note: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Within 24 Hours: Full refund guaranteed if canceled within 24 hours of purchase.
After 24 Hours (Unshipped): A 15% cancellation fee will apply to cover processing costs.
Shipped Orders: We cannot cancel orders once they have been dispatched.
If your product arrives damaged, please notify us immediately at
Processing: Most returns are processed within 5 business days of receiving your package.
Timeline: Once approved, the refund will be applied to your original payment method within 10–20 business days (depending on your bank).
No Re-stocking Fees: We do not charge customers a re-stocking fee for returns.
If your refund hasn't appeared after 20 days:
Check your bank account again.
Contact your credit card company or bank (processing times vary).
If you still need help, reach out to us at